Shop Terms

The Eycube Shop does not use customer accounts. Every purchase is completed as a guest. Access to what you buy is tied to your order reference and the email address you provide at checkout, not to a login.

Prices are shown in the currency displayed on the product page and are charged in full at checkout. Payment is processed securely by Paystack; Eycube does not receive or store your card details. An order is only created once payment succeeds — for free products, no payment step is required.

Once your order is confirmed, you'll land on an order confirmation page showing what you bought and how to access it. Depending on the product, access is provided either as:

• A short-lived, single-use-style download link generated on demand — it expires a few minutes after it's issued, so a fresh one is generated each time you download.
• An external access link (for example, to a hosted resource) provided directly.

Download links are never emailed in advance or generated until you request them from your order confirmation page, and only after we've verified you're entitled to that product.

Because there are no accounts, if you lose your order confirmation page you can recover it from the order recovery page using the email you checked out with. We'll send a one-time link to that address showing your paid orders — it isn't a login and expires after a short time or one use.

Each product sold in the Shop is governed by the license shown on its product page. See Licenses for what that generally allows and prohibits.

Refund requests are handled under our Refund Policy.

Product listings describe what a product actually is and includes. We don't display fabricated reviews, sale counts, or discount badges — any trust signal you see on a product page reflects something we can actually stand behind.

Questions about a Shop order can be sent to hello@eycube.com along with your order reference.